Frequently asked questions

How will we guarantee the cleaning and sanitizing of your room?
What are the check in and check out times?
Will personal protective equipment be provided to guests?
How will the use of common areas be?
Will I be able to use the pools?
Will the boat service be available in El Rompido?
Will the beach hammocks service be available?
How will the use of beaches be?
Will Soleo, Amàre Beach and Hayaca be open?
Will Atlanticool (Fuerte Conil-Resort) be open?
Will there be a buffet?
Will the Exclusive Lounge be available?
Will The One Lounge be available at Amàre Hotels?
Will there be an entertainment program for children?
Will there be shows in the evenings?
Will there be contact reduction measures?
Are you planning on holding events?
What is the protocol of action in case of suspected guest with COVID-19?
Can I smoke in the hotel?
Due to the evolution of COVID-19 and the possible modification of the preventive measures adopted until now by the competent authorities, this information could be modified and affect your reservation. Legal