Caring for you is our priority. We want you to enjoy worry-free holidays at all our hotels. This is why we’re adding a medical guarantee to your stay, at no extra cost to you and for all bookings made through our website or booking centre, to make sure that the following services are available if you need them:

Hotels in Balearic Islands

• Medical consultation by phone in Spanish or English.
• Doctor’s visits to the hotel included.
• Transfer to the nearest hospital or designated quarantine facility.
• Coverage of medical, pharmaceutical or hospitalisation expenses, up to €6000.
• Down payment of the hospitalisation deposit, up to a maximum of €6000.
• Coverage of return travel expenses for a companion (within Europe).
• Accommodation expenses for a companion of the hospitalised insured party, with a limit of €500.
• If you have to interrupt your stay due to the hospitalisation or death of an immediate family member, we guarantee a refund of a proportional cost of your booking, up to a maximum of €500.
• In addition, if you have to interrupt your stay because of hospitalization, we’ll refund the cost of your booking, up to a limit of €500.

*This complementary and supplementary guarantee will only be provided if the guest does not directly or indirectly have insurance that could cover this situation. Applicable to stays to be enjoyed in 2021.

Hotels in Andalucía

• Medical consultation by phone in Spanish or English.
• Transfer to the nearest hospital or designated quarantine facility.
• Coverage of medical, pharmaceutical or hospitalisation expenses, up to €4000. (An excess of 100 Euro is set in all cases, to be paid by the Insured Person).
• Coverage of return travel expenses for a companion (within Europe).
• Cost of the extension of a hotel stay on the part of the insured person and the Companion (including in the event of quarantine). Up to €5000 or 15 days

*This policy represents insurance that is complementary (second layer) to the insurance or cover that the insured traveller may have; the said insurance covering the insured traveller shall be applicable in the first instance. All international travellers (foreign, non-resident), travelling to the Autonomous Region of Andalucía as a tourist by whatever means of transport, lodging in an officially recognised establishment with an irrefutable booking, during the stay thereof within the cover period of the insurance.

If you have any additional queries, please call us on +34 951 568 560 or write to reservas@fuertehoteles.com.