For the more than 60 years of history of our hotel chain, the highest priority has always been and will be to guarantee the well-being of our employees and guests, now more than ever, maintaining our commitment to high quality standards that define the essence of our brand. Therefore, in addition to following the recommendations of the competent authorities and the World Health Organization, we have put in place a strict protocol for safety and hygiene measures so you can enjoy a well-deserved break worry-free and safely. Because taking care of you is our greatest satisfaction.
The inspiring principles to guarantee the safety of customers and employees are: social distancing, disinfection, reducing contact with shared elements, monitoring the health of employees, keep employees, customers and suppliers informed, and employee training. In addition, there will be an action protocol for infection cases advised by a qualified medical service, as well as medical assistance at the hotel itself.